Client Portal

The Digital Crossroad client portal provides 24x7x365 operational transparency and service delivery convenience. Gain visibility, place service requests and connect your existing IT asset management systems seamlessly and securely to Digital Crossroad’s enterprise-grade client portal.

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Digital Crossroad Self-Service Client Portal Screens

On-Demand Support

The support you need. When you need it.

From shipping and receiving to cross-connects and remote hands, you can request the support you need- anytime. Digital Crossroad’s client portal lets you quickly submit and track support requests with an easy-to-use interface.

Visibility. Transparency. Security.

Monitor and report on power usage, environmental conditions and access from any device.

Digital Crossroad’s self-service client portal provides two-way communication, commenting, file attachments, auto-notifications, and consolidates ordering, field, service delivery, service assurance, workflow, ticketing, meet-me-room, invoicing, and dashboards into a single operational platform.

Digital Crossroad Self-Service Client Portal-Laptop or Mobile Access

Power Usage

Gain access to detailed stats and usage reports on the power your data center environment is consuming- in real-time.

Environmental Reporting

Monitor temperature, humidity and other key environmental conditions to ensure SLA compliance.